Because Telegram is the only channel Blomo can reach you on: outgoing email is switched off, and the terms say so in the last section. Until a Telegram account is linked, three actions are refused by the server — creating a top-up, ordering a card, and taking out a subscription. Everything else stays open, including signing in, changing settings, cancelling a request you already started, and the linking itself. This page explains where you hit the rule, what arrives in that chat, and what the link means for someone who came to Blomo precisely because no documents were required.
Where you actually hit it
The rule lives on the server, not on the screen. In Blomo’s API, the same check runs at the top of three handlers: the one that creates a top-up request, the one that orders a card, and the one that starts a subscription. You are stopped before the deposit address is generated, not after you have sent money to it. That is deliberate: an address handed to someone who cannot be told the money arrived is a worse outcome than a refusal.
Section 3 of the terms states the same rule in one sentence: “A linked Telegram account is required before you can top up, order a card or take out a subscription.”
What is never blocked matters just as much. Signing in and out, the settings screens, cancelling a request that is already open, and linking Telegram itself all work with no Telegram account attached. An account with no linked Telegram is not locked — it simply cannot start anything that moves money.
In the app you should not reach a refusal at all, because a banner sits under the header on every tab from the first screen and says the condition out loud, with the button that satisfies it. It does not close, because hiding it would send you back to discovering the rule halfway through a top-up form.
Why an email address is not enough
An email address alone is a valid way to open a Blomo account. It is not a valid way to be told your money moved, because Blomo’s outgoing email delivery is currently disabled — the terms say it in the “How to reach us” section, and the privacy policy repeats it.
So the choice is not between two notification channels. It is between one channel and none. The privacy policy puts the consequence in the plainest available form under “Your choices”: you can turn off notifications, “but an account without a linked Telegram cannot move money — that is a condition of the service, not a setting.”
What actually arrives in that chat
Blomo’s notification code defines a closed set of events, and it is short enough to list in full:
- A top-up has been seen on chain and is waiting for confirmations. Sent once, not once per check.
- A top-up has been credited to your balance, with the amount received and the amount credited.
- A card request has been accepted.
- A card has been issued and is waiting for activation.
- A card has been activated.
- A card request has been declined, with the reason.
Two more things reach the chat outside that list. A top-up request that expires with nothing received gets a message with a button that re-checks the address. And an account that has stalled — registered and done nothing, or a top-up request that expired, or a balance with no card on it — gets up to three reminders, on the first, third and seventh day, each carrying a “stop reminding me” button. That button stops the reminders and nothing else: money notifications are not something you can switch off while the account can still move money.
One thing is not on the list, and it is worth knowing before you rely on it: Blomo does not notify you when someone signs in to your account. There is no such event in the notification set. Silence from the bot is not evidence that nobody got in.
The card’s own details arrive there too
When a card is issued, the bot sends you the number, the expiry date and the security code in that chat, and the message itself tells you to save them and delete it, because the same details stay in the app.
That instruction is worth following rather than skimming. A Telegram chat is synced to every device signed into that Telegram account, and a message that stays in it is a full set of payment details sitting in a place you do not control. The details are always available in the Blomo app, so nothing is lost by deleting the message as soon as you have them.
Support runs through the same bot, in both directions
The bot is not only an outbound channel. It is the whole of Blomo support: you write to @blomo_bot, your message opens a thread that belongs to you and stays yours, and a reply comes back into the same chat.
Replies arrive as messages from the bot rather than as forwards, so you never see a staff member’s personal account, name or chat — which is also why any personal Telegram account claiming to be Blomo support is an impostor by construction. How to spot a fake Blomo support message covers the rest of that.
The other side: what the link means for your privacy
This is the part that matters to someone who chose Blomo because no documents were required, and it deserves to be stated without softening.
Linking ties your Blomo account to a specific Telegram account, permanently in practice. There is no unlink button in the app today. The link is stored as an identity row and is removed only when the account itself is erased.
A Telegram account is not an anonymous identifier. Telegram’s own privacy policy states that “Telegram uses phone numbers as unique identifiers”, and it also describes the circumstances in which Telegram may disclose a user’s IP address and phone number to authorities: a valid order from the relevant judicial authorities confirming the user is a suspect in a case involving criminal activities that violate Telegram’s terms (Telegram Privacy Policy, retrieved 13 September 2026). That disclosure is Telegram’s to make, on Telegram’s conditions, and Blomo is not part of it.
What Blomo itself receives and keeps is narrow, and it does not include your phone number. The Telegram sign-in hands Blomo your numeric Telegram id, your display name and your @username. Blomo stores the numeric id, keeps the username only as a label for its own operator log, and records when the link was verified. Telegram does not pass a phone number to a login widget, and Blomo neither asks for one nor has a field to put it in.
Telegram learns that you use Blomo. The privacy policy names it among the third parties who see something: Telegram receives the notifications sent to you and, if you sign in or link through Telegram, the fact that you did.
One Telegram account links to one Blomo account. The database enforces it with a unique key, so a second Blomo account cannot be attached to the same Telegram identity.
Put together: the linkage is real, it is with an account most people registered to a phone number, and it is not reversible from inside the app. Whether that is acceptable is a judgement about your own threat model, and it is not one this page will make for you.
What linking does not do
It is not verification, and it does not move Blomo’s position on documents by a millimetre. Section 4 of the terms still holds: virtual cards require no identity documents at sign-up, at top-up, at issue or at payment. Blomo does not check that the name on the Telegram account is real, does not ask for a selfie, and does not compare the account against anything.
It is also not a second factor. Two-factor authentication is a separate, optional setting, and a Telegram sign-in does not walk past it: with two-factor on, the authenticator code is still required after signing in through Telegram.
If you open Blomo inside the Telegram mini app, the account is linked by definition — you arrived through Telegram, and there is nothing extra to do.
Quick answers
Why can I not just top up? Blomo refuses to create a top-up request until a Telegram account is linked, because email delivery is off and Telegram is the only way you would be told the money arrived.
Which actions are blocked exactly? Three: creating a top-up, ordering a card, and taking out a subscription. Signing in, settings, cancelling an open request and linking Telegram all work without it.
Am I blocked after I sent the money? No. The check runs before the deposit address is issued, so you never send to an address for an account that cannot be notified.
Does Blomo get my phone number? No. The Telegram sign-in passes a numeric id, a display name and a username; Blomo stores the id and keeps the username as a label. There is no phone number in it.
Can I unlink Telegram later? Not in the app today. The link is removed only when the account is closed and erased.
Does linking Telegram count as KYC? No. The terms state that virtual cards require no identity documents at any stage, and Blomo does not verify who is behind a Telegram account.
Can I turn the notifications off? You can turn off the reminders with the button in the bot. Money notifications stay on, because they are the reason the link is required at all.
Read on
- How long a top-up takes to arrive — what the bot is telling you about while a transfer confirms.
- How to spot a fake Blomo support message — why a personal Telegram account claiming to be Blomo is always an impostor.
- Getting started — the five steps from an empty account to a card that pays, with linking as step two.
- Privacy Policy — what Blomo collects, what it deliberately does not, and who else sees anything.